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Frequently Asked Questions

How to maintein the device?

The device does not refrigerate?

The main reasons of lack of refrigeration not requiring service intervention are:

Reason Symptoms Problem solution
Contaminated condenser - Visible dust layer on the condenser fins;

- Hot air coming out of the aggregate chamber;

- Loud operation of the aggregate;

- Characteristic "clicking" coming out of the aggregate chamber every few minutes.

Before cleaning of the condenser it is necessary to switch the device off. Impurities on the condenser should be removed by means of vacuum cleaner equipped with brush, gently along fins to not to bend the lamella. More information about maintenance here

 

Device loaded with warm products

- Hot air coming out of the aggregate chamber;

- Loud operation of the aggregate;

- Characteristic "clicking" coming out of the aggregate chamber every few minutes.

Goods loaded in the device chamber should be initially cooled up to maximum +4°C above the storage temperature.

 

Too high ambient temperature

 - Hot air coming out of the aggregate chamber;

- Loud operation of the aggregate;

- Characteristic "clicking" coming out of the aggregate chamber every few minutes.

Ambient temperature for proper operation of the device should not exceed respectively: for 3rd climatic class +25°C and for 4th climatic class +30°C

 

Improper goods distribution in cooling chamber

- Goods distributed not in accordance with the description in the user manual The goods should be placed as described in user manual. It is important not to load it beyond outline of shelves and not to exceed the line marking the load limit.

 

Unclosed chamber door for a long time

- Unclosed door may result in a abundant icing on the evaporator, which consequently may cause significant decrease of the device efficiency. In case of abundant icing on the evaporator it is necessary to switch the device off until the ice melts totally. In case of abundant icing on the evaporator it is necessary to switch the device off until the total ice melting and its condensation into the defrost water collection container. In order to accelerate the ice condensation open the chamber door for better heat transfer. Please, keep checking the water level in the defrost water collection container so there is no overflow.

 

External source of heat causing the abnormal operation of the device

- Hot air coming out;

- Loud operation of the aggregate;

- Characteristic "clicking" coming out of the aggregate chamber every few minutes.

External source of heat might be any other device that emits heat such as gas burner, heater, other device equipped with a refrigerated aggregate etc. It is necessary to pay attention if above mentioned examples may have influence on the deterioration of device operation conditions.

 

Crackles sound coming out of the defrosting water collection container?

In case of crackles coming out of defrosting water collection container it is necessary to disconnect the device from power supply, wait till the heater cool down (ca. 10 min.), clean the heater and container from impurities with cloth.

What is the maximum load of standard shelf in upright refrigerated cabinet?

Maximum load of standard shelf in upright refrigerated cabinet is 30 kg.

What is the maximum load of dense shelf in upright refrigerated cabinet?

Maximum load of dense shelf in upright refrigerated cabinet is 40 kg.